Updated: 9/1/2013

Select a Support Plan Here: Support Programs Registration

À la carte

Cost: No Monthly Cost

  • $100/hr
  • 3-5 Day Response Time
  • Time tracked in 20-minute increments. Minimum of 1 hour for a task.
  • Hours tracked include support by Phone, Chat, Email, and Tickets

Priority Level 1

Cost: $100/month (or $1,000 / year)
  • 48-Hour Response Time
  • 2 Hours Included Per Month
  • Additional Hours: $95/hr
  • Priority position in queue
  • Website access information kept on file
  • Time tracked in 10-minute increments
  • Hours tracked include support by Phone, Chat, Email, and Tickets

Priority Level 2

Cost: $300/month (or $3,000 / year)
  • 24-Hour Response Time
  • 4 Hours Included Per Month
  • Additional Hours: $95/hr
  • Priority position in queue
  • Website access information kept on file
  • Time tracked in 10-minute increments
  • Hours tracked include support by Phone, Email, and Tickets
  • Unlimited chat support


WordPress Priority Level 1

Cost: $150/month (or $1,500 / year)
  • 48-Hour Response Time
  • 2 Hours Included Per Month
  • Additional Hours: $95/hr
  • Automated Backup
  • Quarterly upgrade of WordPress and Plugins (up to 4 hours per quarter at no additional cost)
  • Downtime Reporting
  • Priority position in queue
  • Time tracked in 10-minute increments
  • Hours tracked include support by Phone, Chat, Email, and Tickets

WordPress Priority Level 2

Cost: $400/month (or $4,000 / year)
  • 24-Hour Response Time
  • 4 Hours Included Per Month
  • Additional Hours: $95/hr
  • Automated Backup
  • Quarterly upgrade of WordPress and Plugins (up to 4 hours per quarter at no additional cost)
  • Downtime Reporting
  • Priority position in queue
  • Time tracked in 10-minute increments
  • Hours tracked include support by Phone, Email, and Tickets
  • Unlimited chat support